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❓ Frequently Asked Questions
Everything you need to know about DCHost services
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General Questions
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Hosting
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Domain
⚙️
Technical
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Security
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Billing
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General Questions
What is DCHost?
What payment methods do you accept?
What is your refund policy?
What are your customer support hours?
🖥️
Hosting
Which hosting package should I choose?
Do you install WordPress?
What are the disk space and bandwidth limits?
Is SSL certificate free?
Do you perform backups?
🌍
Domain
How do I transfer a domain?
How do I renew my domain?
How do I change nameservers?
Do you offer WHOIS privacy?
⚙️
Technical
Which PHP versions do you support?
Where are my FTP credentials?
How do I create a database?
How do I create an email account?
How do I set up a cron job?
🔒
Security
Are your servers secure?
My account was hacked, what should I do?
Do you have two-factor authentication (2FA)?
💳
Billing
How does auto-renewal work?
How do I view my invoice?
How do I upgrade my package?
How do I use a promo code?