DCHost service guides
Choose the task you need to complete, from ordering hosting and paying invoices to pointing a domain and setting up a service. Real screenshots in the portal guides help you find menus and form fields. Setup and troubleshooting guides explain how to review your settings and check the result.
Where would you like to start?
If you already placed an order, go directly to the guide for your active service. Check that the control panel, operating system and plan features match your service.
Practical guides
73 guides across 8 topics
Getting started and services
Sign in, find the right portal task and start using your services.
Account creation and sign-inFollow real screens to register, verify your email and sign in.Portal task guideFind the illustrated guide for your account, payments, services or support task.Service lists and new ordersFind hosting, container and dedicated server services in the DCHost portal, and use real screenshots to locate domain registration, transfer and new service orders.First stepsCheck account access and service activation.Service and management scopeUnderstand hosting and server responsibilities.Prepare a support requestShare useful diagnostic information safely.Plan upgradesReview capacity needs and the change process.
Account and security
Manage profile details, notifications, two-factor authentication, user permissions and account history.
Profile and account emailUpdate your name, company, phone and address in the DCHost customer portal, and change your login email with annotated screenshots of the actual forms.Change portal passwordChange your DCHost account password using real portal screenshots, with current-password, new-password requirements and confirmation steps explained.Language, time zone and preferencesUse actual screenshots to set DCHost portal language, records per page and time zone, plus nameserver and DNSSEC defaults for new domain registrations.Email and Telegram notificationsChoose login, billing, support, service and domain email notifications in the DCHost portal, and follow the actual Telegram bot setup screens step by step.Account security and 2FAReview allowed IP addresses, rule formats and two-factor authentication options in the DCHost customer portal using actual screenshots.Portal SSH keysFind SSH Keys in DCHost Security Center and use Key Name and Public SSH Key correctly without exposing your private key.Contacts, teams and permissionsLearn contact creation, user and team invitations, accounting and technical permissions, and billing-contact selection with actual DCHost portal screens.Project managementLearn Manage Projects, the Default system project, the creation wizard and the service dashboard using actual DCHost portal screens.Account activity and notification historyUse DCHost Account History filters, Email History and Portal Notifications with actual screenshots, and report unfamiliar activity with useful details.
Billing and payments
Add credit, pay invoices and track payment preferences, balance changes and renewals.
Add account creditFollow real DCHost portal screens to add account credit, compare fees, complete the invoice payment and check the resulting balance.Pay an invoice with account creditFollow a real Credit Balance payment and check Paid status, the amount due and your remaining credit.Pay and download invoicesFind your DCHost invoice, select a payment method, follow card checkout and verify the result. Includes real screenshots for PDFs and coupon codes.Billing preferencesLearn what default gateways, automatic credit application, invoice delivery, invoice merging and bank charging preferences do in the DCHost portal.Cards and automatic paymentSee how the DCHost card form, saved-method status and Auto-Pay Setup options work, with annotated screenshots.Credit history and statementsRead DCHost Credit Logs, filter balance changes, export records and compare an account statement with individual invoices.Renewals and invoicesVerify payments and service dates.
Domains and DNS
Separate website and mail records and plan DNS or registrar changes.
Manage your domainUse real screens to check expiry, nameservers, WHOIS, auto renewal and transfer lock.Transfer a domain between DCHost accountsUse Change Ownership to choose the recipient account, submit a transfer request and track approval.DNS recordsRead A, AAAA, CNAME, MX and TXT records.Change nameserversPrepare the DNS zone and verify delegation.Domain transfer checklistCheck eligibility, authorization and DNS continuity.
Hosting and WordPress
Manage your site with actual cPanel screens for files, databases, PHP, backups and WordPress.
cPanel guidesChoose a guide for files, databases, PHP, security, backups and WHM tasks.Hosting management and cPanel accessOpen cPanel from the customer portal and find file, email and application tools using real screenshots.Install WordPress with cPanelChoose the domain, directory and administrator account, then open your site and WordPress dashboard.Order web hostingChoose a plan for an existing domain and check the billing cycle, credit application and hosting activation.Databases and FTPExplore database, user and remote access settings, and find FTP and phpMyAdmin entry points.Control panel tasksManage files, databases and application settings.Move a WordPress websiteTest files and the database before switching DNS.How to fix a WordPress 404 errorCheck permalinks when the homepage works but posts return 404, and distinguish missing content, .htaccess and redirect problems.WordPress database connection errorCheck wp-config.php credentials and cPanel database privileges, and distinguish a password mismatch from an unavailable database service.WordPress critical error and white screenInvestigate a critical error or white screen, use recovery mode and disable a failing plugin through cPanel when wp-admin is unavailable.SSL and HTTPS troubleshootingDistinguish certificate, hostname and mixed-content problems.How to fix a cPanel 403 Forbidden errorInvestigate a 403 error by checking the document root, directory index, file permissions and .htaccess access rules against the matching log.cPanel 500 Internal Server ErrorInvestigate 500 Internal Server Error with the relevant logs; distinguish an .htaccess error from a PHP error and review the latest change.cPanel files and backupsUse File Manager and Backup Wizard and identify the correct file and backup type.cPanel databases, phpMyAdmin and cronCreate a limited user, restore an SQL backup to a separate database and verify a cron job.cPanel performance and PHP optimizationInvestigate a slow website and check PHP versions, PHP-FPM, OPcache and compression with real results.
Check mailbox settings, sending authentication and message delivery.
VPS, VDS and Linux
Update your VPS, install cPanel or Plesk, and work through SSH, resource and installation issues.
Update and reboot an Ubuntu VPSFollow real terminal recordings to review changes, confirm updates and check the server after reboot.Install cPanel and WHM on a VPSAlmaLinux, DNS, licensing and first login, with installation troubleshooting.Install Plesk on a VPSGo from a clean server to panel installation, HTTPS and first-use checks.Place a VPS/VDS orderChoose a plan, location and operating system; check the billing period and total.Manage a VPS/VDS serviceExplore actual portal screens for server status, console access, disk and network options, and backup limits.VPS ISO management and installer choicesUpload your ISO and choose a graphical or text-based installation guide for Debian or CentOS.CentOS Stream: graphical ISO installationUse the graphical installer for network, storage and software choices, then verify the first server boot.CentOS Stream: text-based ISO installationStart the installer with inst.text and configure networking, storage and an administrator using the keyboard.Ubuntu Server: text-based ISO installationComplete network, storage, user and SSH setup in Ubuntu Server’s official menu-based installer.Debian: graphical ISO installationUse Graphical install and follow the illustrated steps to prepare a server without a desktop environment.Debian: text-based ISO installationUse the keyboard-driven Install option and follow real screens for network, storage and SSH setup.First Linux server loginConnect with SSH and check the system.Sign in with an SSH keyVerify key-based access while keeping the private key local.SSH connection errorsDistinguish timeout, refusal and authentication failures.Linux server has no internet: DNS and connection errorsTroubleshoot Temporary failure in name resolution, Could not resolve host and Network is unreachable by checking DNS, routes and the destination connection.Check CPU, RAM and disk useIdentify resource pressure with read-only commands.Linux high CPU usage and load averageIdentify CPU-heavy processes, distinguish high load from I/O wait and CPU steal time, then measure again after a targeted change.Linux disk full: space and inode recoveryTroubleshoot No space left on device, identify the affected filesystem, large directories and deleted open files, then plan safe cleanup and disk space alerts.Linux out of memory: OOM kills and swapCheck available memory, investigate a killed service and OOM records, then create, verify and safely remove an Ubuntu swap file.WHM hosting accounts and packagesUse actual screens to distinguish packages, feature lists, customer accounts and disk quotas.cPanel and WHM security settingsReview cPHulk, ModSecurity, 2FA and SSH access, and distinguish the WAF module from its rules.
Migration and backups
Prepare a rollback plan and verify backups through a recovery test.
Website migrationPlan files, databases, email and the DNS switch.Server migrationPlan services, data synchronization and rollback.Backup and restoreCheck coverage and available recovery points.Test backup restorationTest files and databases away from production.Server backup planUnderstand snapshots and independent backups.
Complete a customer portal task
Start with the portal task guide. Follow numbered markers on real screenshots and enlarge small controls as you go.
- Check a paid invoice and remaining credit and review credit history and statements
- Billing preferences, automatic payments and service renewals
- Profile details, notifications and account security
- User permissions, projects and account history
Choose your next step
- Moving an existing website: Use the migration checklist to plan files, databases, email and DNS together. For a WordPress site, follow the WordPress migration guide.
- Preparing backups: Read backup and restore to check which data is covered. For a VPS or VDS, review the server backup plan.
- Investigating an error: Start with cPanel 500 errors, SSL and HTTPS, SSH connections or email. If the problem continues, collect the details in prepare a support request.
- Looking for a quick answer: Use the frequently asked questions. Answers link to the relevant guides when you need the full procedure.
Before changing a service
Identify the affected service and record its current settings. Save DNS records before editing them and keep file and database backups before updating an application. Test backup restoration to check whether a copy is usable. Verify each step's result before proceeding.
If you are unsure which control-panel or server tasks you are responsible for, review service and management scope. Hosting backups, server backups and additional management services have different scopes.
Build an API integration
The API Hub provides authentication, parameters and response examples for customer portal operations. Check the effect of each operation before using it. Keep access tokens and passwords out of source code and public messages.
Other knowledge and support resources
The DCHost Blog covers broader concepts, technology assessments and technical explanations. Use the community for general technical questions and shared experience.
For billing, payments, account access or a service-specific investigation, use support in the customer portal. The support request checklist helps you share the affected service and useful error details safely.
Choosing a service
Check current features and prices on the product pages before ordering or changing plans. Confirm the renewal amount of an existing service in the customer portal.
| Need | Related services |
|---|---|
| Domain registration and HTTPS | Domain registration, SSL certificates |
| Websites and WordPress | Web hosting, WordPress hosting |
| Virtual servers | VPS, VDS, cloud servers |
| Server management | Managed servers |